To obtain a replacement battery, you must present your original battery to an IB Authorized Warranty Dealer or All Battery Center Store that has an appropriate replacement battery in stock. That dealer will have a reasonable time to test your original battery and, if defective, replace it according to the terms of the limited warranty. Please note, the battery must be fully-charged at the time of testing.
Please refer to the Warranty Policies above for specific details. To get the phone number for the Authorized Warranty Dealer or All Battery Center Store nearest you, visit the Location Finder. For additional help, contact customer support.