Episode 4: Fresh Training Done Daily
The road to becoming a mechanic is paved with a lot of emergency exits to pull over and learn on the fly.
The pressure is on for auto mechanic training. Whether it’s online tutorials or a break-it-and-fix-it mentality, one things for sure: you gotta find a way to stay ahead of the curve. There was a time when you had at least five years to figure out a new car and its technology. These days, it’s even less. Staying on top of the latest information in regulations, hybrids and electric vehicles can feel dizzying.
Here’s how our Shop Goals mechanics handle the challenge.
YouTube training. YouTube is the preferred choice of these mechanics—but you need to find some trusted sources. Charles says that some YouTube demonstrations can save a shop owner hundreds of dollars just by demonstrating that insider tip. In some ways, YouTube experts can be more reliable than the car manual.
Audra and Charles watch these YouTube channels to stay trained up in the shop:
When you’re trained up, don’t play down your value. Training is an investment. Find ways to let customers know you’re putting in the time and the training to take care of their investment—their cars. Technicians use 10 to 15 years of experience to diagnose problems. It’s just like reading an x-ray or a mammogram, says Audra Fordin. “You have to follow a diagnostic procedure, come up with the reason why it’s happening, and then provide an answer.”
Up next: Is the Dipstick Dead? Coming soon - Shop Goals Episode 5.
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