Expert On-Site Services at Interstate All Battery Center of Oviedo, FL

| April 7, 2021

Henry Moorhead

2nd disappointing visit to this store in the last couple months. First time, I was across town and called to ask if you had what I needed. The clerk answered the phone and asked me to hold. I said ok and he put me on hold ... for close to an hour. Still on hold when I arrived so put the phone in my pocket w/the speaker playing your “on hold” message”. The guy asked me what it was and I said I’m on hold and a guy in the back cane out to say “sorry, I forgot”. Same guy waited on me today for a garage door opener battery. Asked if he had what I needed and he took it and replaced it. Bill was $8.99 and I asked how much the battery was- $3.99 but he said he only charged me for installation. I said I could’ve installed it myself and that I felt I’d been slicked outta $5.00 He responded saying “but I didn’t know what battery I needed”. Whatever. While there this morning there were 2 other guys there that apparently didn’t have anything to do and were debating video games. I was happy to leave and won’t be back unless you refund the $5.

| December 10, 2020

Ronald Smith

Acknowledgement of long-standing previous customer.

| September 5, 2020

Dennis Gleiber

Most are generally in stock at reasonable prices. Always quick and easy in and out.

| August 13, 2020

Rosa Ray

You have been around for years and I believe you stand behind your products. I love that the store in Oviedo is so close by and should I need this store during one of Florida's frequent storms, they are always well stocked.

| August 8, 2020

Rachel Carnes

The warranty provided on the battery I purchased 2 years ago.

| July 24, 2020

Jane Sell

| May 17, 2020

Thomas Zangrilli

Items in stock that I want

| December 15, 2019

Brian Clifton

close by

| November 29, 2019

Ruben Fernandez

Product availability, courtesy of staff. Very fast service. Highly recommend.

| October 2, 2019

Maureen Newman

Unfortunately, my experience with an employee by the name of Michael was not a positive one. The 2 other gentleman whose names I did not get were friendly enough when I walked into the store. My husband had phoned ahead so that the battery I needed would be ready for me. This given I had already been stranded for 2 hours and unable to pick up my children, etc. I had a tow service tow me to interstate given the cell had died in my battery and was unable to be charged. Michael never made eye contact with me. Even when I came back in to ask for the receipt, he never gave me the basic courtesy of a thank you or a you’re welcome when I thanked him. He was using a cellphone but wasn’t speaking, this as the business phone was ringing off the hook. Not sure what he was attending to but again just basic human interaction and kindness would have been much appreciated! The gentleman who put the battery in while on the flat bed of the tow truck did respond with a smile and a you’re welcome when I thanked him. It should also be noted, I was stranded at the local auto zone where I had gone to test the battery given the new hesitation when starting the vehicle. I could have purchased a battery there but in good conscience chose to go to my local interstate instead.

| August 27, 2019

Dennis Gleiber

I am disappointed to learn that your 9v batteries are only expected to last 6 months. Wish I had known this years ago. I could have avoid hours, especially nights, of chirping.

| April 23, 2019

Tara Lofgren

Convenience. Staff is always nice and helpful. Today was busy and Kevin was quick and polite. Great customer service. I never do surveys, but I was impressed by his service.

| April 10, 2019

Dorothy Wittenberg

Convenient to home.

| April 22, 2019

Brandon Riesel

I went in to the store and found the battery I was looking for. Then an associate without a name tag greeted me and asked if he could help. I stated that I found the battery I was looking for, and asked him if there is a difference between a Li-ion (your battery) and LI-HP (the battery I was replacing)? He then states he doesn't know what the HP stands for on the battery I am trying to replace. I thought to myself that's weird as this store specializes in batteries and should have lots of knowledge in batteries, but no worries I let it go. Then I state to him that I need a battery for my cars key fob and handed him my car key to see the size. He then takes my key and walks over to a work station and changes it out. He then rings me up and states the total. I asked him, how much is just the battery without the install fee and the states $4.99. I then asked him, do you always just install the battery or ask if I would like to buy just the battery or install it for you? He states well we just install it if the key is handed to us. I believe this is not right for your future customers, as I could have saved $5 and just installed myself. It's not the money that bothered me, it's the part that he upsold me without disclosing to me. This is immoral and I would like to be followed up with for the resolution of this occurrence in the future. Please note the associate was polite and courteous. Thank you, Brandon Riesel

| October 17, 2018

Kevin Walker

Every battery needed is stocked The employees are knowledgeable

| September 8, 2018

Dorothy Wittenberg

They stock and serve us well

| August 16, 2018

Valerie Fluhr

No battery in stock but I accepted that it would be in stock next day and would be called. I was not called, but when I called I was told it had not been ordered. The Store Manager Kevin, to his credit, did get one delivered later in the day and did call me. However, when I went to pick it up, the sales clerk would not let me talk with Kevin so that I could thank him. After 4 iterations of being denied talking with Kevin, I finally acquiesced and just paid for the battery. I don't know if the sales clerk was protecting Kevin because he did not want to talk with me, or if he was just being 'overly helpful to a flaw' even though Kevin who was in the back office 'doing paperwork'. Regardless, if I hadn't been a loyal Interstate customer and really wanted your brand, then I would have walked out due to two instances of what I perceived to be poor customer service.

| May 27, 2018

Kevin McElroy

good long lasting products

| May 27, 2018

Desiree Moreira

Your customer service is unmatched. My car battery was dying and I went to Interstate. My warranty had expired last month and Micheal still honored it. My day did not start out so great and micheal was able to turn it around with his kindness and generosity. I thought about replacing my battery someplace closer to home, but I am glad I ended up coming back to Interstate. Michael turned me into a life-long customer!

| March 13, 2018

Gladys Jackson

Had what I needed and was very quick and efficient

| March 10, 2018

Joseph Degano

| January 5, 2018

Sandy Garcia

I find what I am looking for at once and get out. Also the batteries last longer then batteries I've bought at Home Depot or Walmart.

| December 21, 2017

Lawrence Stephey

Good place to get replacement batteries

| December 11, 2017

Jacki Manna

The service is excellent because the employees are friendly, polite, prompt, and professional. The products are excellent. I get watch batteries here often (because I have many watches and keep buying more), and the batteries last a very long time! I also buy batteries for my specialty flashlight.

| September 24, 2017

Rick Horne

Good service, always have what I need.

| September 23, 2017

James Donaldson

I went back to this location because they have always been exceptional with knowledge and assistance. Not this time. Really disappointed. A take it or leave it attitude. When replacing my battery he dropped one of the tie down bolts down in the engine and did not try to recover it. It was located in the area close to the fan. When I asked him to get it out he told me that if I was willing to wait for a long time while he took care of everyone else he would take a look at it. I pointed it was located close to the fan and might cause real damage. He still refused to even try. He installed a tie down bolt from the shop that was about 6 inches two long. I then had to ask him to cut it off so it didn't hit the hood. He finally did cut it off and abruptly went back into the store. During the installation there was a elderly women seeking a battery for her vacuum and he told her to stand by her car and he would get to her when he was done. It was over 90 degrees in the hot sun. She finally sat in her car. He never got back to her. When I was leaving she was going back into the store to find him. This is sad I have always bragged on how good this store is at helping everyone.

| August 24, 2017

Jane Sell

EXPERTISE

| August 21, 2017

Eileen LoFaso

I like the efficient employees. This trip was to have a watch battery replaced.

| August 18, 2017

Tammie Foote

Staff is always friendly and helpful!

| August 17, 2017

Luann Chu

The staffs, batteries

| August 17, 2017

Jeff Spalding

free stuff FOREVER apparently! WOO HOO !!!!!

| August 17, 2017

Jim Stasak

| August 17, 2017

B Snoap

Walked right in, got a watch battery replaced with care and walked out. Quick, easy and well done!

| August 16, 2017

Tom Dobrosky

Always have what I need and are very helpful

| August 15, 2017

Michael Griffin

Long lasting and guarantee of product.

| August 14, 2017

Jackie Anderson

You have what I am looking for and your convenient location

| August 12, 2017

Julie Pursley

Always have my battery in stock

| August 12, 2017

Melissa Richardson

| August 10, 2017

Susan Knickerbocker

Great personnel!

| August 8, 2017

David Buckner

Went to the store to replace watch batteries, was in and out in 5 minutes. Great Service

| August 8, 2017

Jeff Walker

Always have what I need...

| August 8, 2017

Helen Summerville

Installed battery that needed special tool

| August 7, 2017

Drew Duda

Local to where I work.

| August 6, 2017

Bee Milliron

Every time I need a battery, no matter what it is for, you have it in stock!

| August 3, 2017

Susan Holtrey

Like that Interstate has whatever I am looking for. Staff is always very helpful.

| August 3, 2017

Kelly Szymanski

The product was in stock and the employee was very professional and friendly

| August 2, 2017

Rafael Nazario

Excellent service in a friendly atmosphere.

| August 1, 2017

Pat Cregar

More parking spaces

| July 28, 2017

danny smith

Service was swift and excellent; replaced a couple of batteries in key fobs for me.

| July 26, 2017

Robin Roskowski

Quick,convenient and efficient service. Might I also add that the employee had a smile on his face and was very personable. To quote Arnold "I'ii be back"

| July 26, 2017

Mark McCreary

Your batteries last at least a year longer than those I have bought from AAA.

| July 26, 2017

Harry Long

It is a pleasure going to interstate batteries. I have never left the store where I did not find what I was looking for. The staff are very helpful in solving my problem.

| July 24, 2017

Travis Cockcroft

Great price

| July 21, 2017

Michele Crane

They can change watch batteries very quickly and are very friendly.

| July 21, 2017

Katherine Sessions

I just walk in and they find the correct battery for whatever I come in with and they put it in for me.

| July 21, 2017

Mj Martin

Very friendly and fix watch fast and cheap.

| July 21, 2017

John Blake

You have what I need

| July 20, 2017

Russ Wise

Dependable batteries, great service & friendly sales reps

| July 20, 2017

Cynthia Rook

I can go in and easily get some one to help me pick out the batteries I need. Always helpful.

| July 19, 2017

Fred Guida

the guys were prompt, knowledgeable and friendly. We were in and out in less than 10 minutes with 4 watch batteries repaired!

| July 18, 2017

Susan Reilly

I like the convenience of having a "battery" guy help me with a battery for my watch or phone or camera. The employees have all been so helpful over the years. The location is convenient as well. It's the go-to place for my batteries.

| July 16, 2017

Jacquelyn Manna

Very convenient location (Oviedo on Aloma), great parking area, but most of all super friendly, attentive, knowledgeable employees who are polite and quick to get the job done. I tell my whole family about the excellent service at Interstate All Battery Center and they all do business with you. Thank you for providing an almost lost art of great customer service!!

| July 15, 2017

David Davidson

Convenient and quick.

| July 15, 2017

Troy Riley

Family

| July 14, 2017

Nancy Hirt

Everyone is always very helpful and efficient. Very pleasant to visit

| July 14, 2017

Som Gop

Very fast and skilled at replacing watch battery

| July 14, 2017

Alex Worthen

I came in to have my watch battery replaced. I had a coupon, but the nice man up front gave me a better discount. I've been here a couple of times before to check my car battery and your staff is always incredibly helpful and so nice! Keep it up Oviedo location!

| July 13, 2017

Stacie Kelly

Customer Service & promptness

| July 13, 2017

Bradford Kauffman

Good selection, knowledgeable staff, quick turnaround, and reasonable prices

| July 13, 2017

michael hanrahan

good professional service, quite friendly

| July 13, 2017

J Conk

They have what I need or will order it and call me when it has arrived. Friendly and knowledgeable.

| July 13, 2017

Alan Henderson

The Interstate Battery location is convenient to resident, inventory is always stock for my vehicles and equipment, personnel are quick to assess battery troubles and provide guidance in replacement and maintenance.

| July 13, 2017

Debra Fredrickson

staff is very knowledgeable, friendly and helpful

| July 12, 2017

Preston Hursey Jr

The service was very good. There was no hassle and replacement was quick and efficient.

| July 12, 2017

Todd Boone

Quick and professional service. I was in and out to get my watch battery replaced in less than 2 minutes.

| July 11, 2017

Thomas Zagar

Products (batteries) are available immediately. Store employees have been helpful in providing information, suggestions, and batteries. Batteries are accepted for recycling.

| July 11, 2017

Samantha Russell

Customer service was friendly and very helpful.

| July 10, 2017

Darlene Fritsma

Your store is neat, clean, well organized, and dependable. Each time I stop in for a battery, I know you have it is stock, at a reasonable price, and I can be out the door promptly.

| July 10, 2017

Cecelia Carroll

Convenient way to save & quality products

| July 9, 2017

Sheri Defreest

Always a pleasure going to this store, to get batteries or have them dispose. Employees have always been very helpful, polite and efficent.

| July 9, 2017

Brenda Perkins

You can trust Interstate All Batterey Center, they know what they are doing and they do it fast. Fast and efficient what more can you ask for.

| July 9, 2017

Deborah Jones

Reasonably priced and just as good as any other name brand.

| July 8, 2017

Rosemarie Pell

Was able to immediately replace my battery under warrantee.

| July 7, 2017

Janice Wisdom

Products have been reliable for me. The products are always available when other stores do not have what I need. Customer service is pleasant, polite and always a smile to go with it. This store location is convenient for me to get to. Prices are easy to deal with also. The store has always been clean and comfortable temperature to be in. Thank you for being there when I need products you supply.

| July 6, 2017

Tom Dobrosky

The convenience of the store location is important. The clerks are very helpful.

| July 6, 2017

Roberta Matteson

Very quick with good prices

| July 4, 2017

Matt Nicholson

| July 4, 2017

Thomas Langton

| July 4, 2017

Joyce Casalese

Fully stocked with virtually any batteries. Knowledgeable & courteous staff. Competitive prices.

| July 4, 2017

robert mertz

Showed up to store 10 minutes before closing for a small battery that powered bedroom fan/light, fan and light inoperative because battery was dead.Dark bedroom. But as it turned out, I did not have my wallet with me. Offered to have my wife drive over and bring wallet / money to pay for battery. But sales clerk said that was not necessary I could come by next day and pay for battery, which I did today. Saved wife a trip. Allowed us to have a light and cool air in the bedroom last night. Awesome. Great customer service!. Also received great customer service two weeks prior when I had to return a car battery. Good sales folks.

| July 3, 2017

John Macdowell

close, convienant, knowledgeable staff, correct batteries available

| June 30, 2017

Kelly Bushey

accurate and fast

| June 30, 2017

Marleena Miles

I like to get my watch batteries replaced there

| June 29, 2017

S G

Easy in and out. Manager great

| June 28, 2017

Ruth Welke

Excellent service. Friendly greeting and polite sales person.

| June 28, 2017

Larry Robbins

Always go there for watch batteries mostly, always have what I need, changed 3 in less than two minutes last time there!

| June 27, 2017

Gregorio Erazo

The product are very good. And the service was aoutanding

| June 27, 2017

Sabrina Paredes

The prices seem a little high to me.

| June 27, 2017

Deb Jakubcin

Great for any battery needs and close to home which makes it awesome.

| June 26, 2017

Michael Rivera

i enjoy the quality of the interstate battery and the service i get when i go into the store