CUSTOMER SERVICE

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Addresses/Telephone Numbers


Interstate Batteries Corporate Headquarters
12770 Merit Drive - Suite 400
Dallas, TX 75251

Interstate All Batteries Warehouse / Internet Orders
4301 121st Street
Urbandale, IA 50323

Customer Service for Internet Orders: 866-842-5368 (toll-free)
Customer Service for Fundraising Orders: 800-830-9011 (toll-free)
Customer Service for Vehicle Batteries: 888-772-3600 (toll-free)

Customer Service hours: 8:00am - 5:00pm Central Time, Monday - Friday.

Frequently Asked Questions

Your Account
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Online Shopping
Shopping Cart

Offline Shopping
Dealer Locator

Ordering and Delivery
Track Your Order
Return Products

Return Policy
45-Day Money-Back Guarantee We want you to be completely satisfied with every battery you purchase from InterstateBatteries.com. If you are not satisfied with an item that you purchased, you may return most items within 45 days of delivery for a full refund of the purchase price, minus the shipping charges. For exceptions, please refer to Warranty Exclusions and Return Exclusions. To return an item that you purchased online, see our Return Instructions.

Legal

Order Custom Battery Your battery isn't made anymore? Perhaps you need a custom battery, from our specialized manufacturing lab. Click here for more information.

Request a Catalog for Business A customer service representative will follow up with you and provide the product information that best fit your needs.

 
THE INTERSTATE BATTERIES
GUARANTEE
We want you to be completely satisfied with every battery you purchase from InterstateBatteries.com. If you are not satisfied with an item that you purchased, you may return most items within 45 days of delivery for a full refund of the purchase price, minus the shipping charges.